Emergency Relief

We offer a number of emergency relief options including:

  • Vouchers for medication and transport

  • In certain circumstances, we may be able to assist with payment of essential bills such as electricity

This service is offered by appointment only and one-off payments are made to support people living within specified suburbs in the Brisbane North and North West areas who are identified as currently in crisis.

This program is funded by the Department of Social Services and there are a number of eligibility criteria which will need to be assessed. To approve your application, we will need to meet you face-to-face. Appointments are available Mondays, Tuesdays and Thursdays between 10am and 12pm. To make an appointment, please contact us.


To have your application processed as quickly as possible, please bring to your appointment:

  • proof of identity and residential address (eg. drivers licence or passport),

  • evidence of the cause of the emergency such as overdue account, funeral notice, appointment letter to show extra travel costs etc.,

  • receipts or bank statement to show where income has been spent.

If you have any questions, please get in touch. We would love to help you out where possible.